About the Company

The JDA Collective group is a family owned business and resides over fourteen (14) hospitality venues throughout NSW, Victoria and Queensland. JDA Collective prides itself in offering “the premium pub experience” and is an award-winning Hotel group. Mermaid Beach Tavern are looking for Food, Beverage and Gaming Attendants, this venue offers outstanding quality pub food, a wide selection of beverages/cocktails and entertainment activities.

About the Role

As a Food, Beverage and Gaming Attendant, you will focus on providing superior customer service in a friendly and warm atmosphere. We are looking for motivated and outgoing individuals with a positive attitude to come on board. The right candidates will have a passion for providing patrons with the best hotel experience and maintaining our top customer service reputation.

The positions currently available are casual, working to a roster which will include covering day, night and weekend shifts.

Your overall responsibility is to provide top customer service, your ability to work both independently and in a team workplace, possess excellent grooming and presentation as well as great communication skills.

Benefits and perks

- Flexible working roster

- Career growth and development opportunities

- Staff discounts at JDA venues

Skills and experience

The successful candidates will have the following:

- Proven experience in the food, beverage, and gaming service industry.





- Display a permanent and consistent focus on service and customer experience.

- Must be able to carry out Gaming Attendant and cashiering duties, whilst following gaming procedures.

- TAB, Keno and Poker Machine operational experience, is required.

- Solid experience and strong understanding of TAB facilities.

- Will hold relevant certificates (including QLD) RSA and RCG.

- Has a reliable, honest and positive attitude and the ability to work calmly and effectively under pressure in a fast-paced environment, whilst working as a team player.

- The right candidates must have excellent communication skills and a strong customer service focus, as well as be professionally presented, well groomed at all times and have a warm and friendly smile.

- Committed, trustworthy and responsible individuals are what we are looking for. The candidates must be flexible and available to work nights, weekends, public holidays, when rostering demands this.

- Available to commence immediately.

If you are an experienced and self-motivated individual who prides themselves in having excellent customer service skills and the ability to offer the best customer experience possible, then you should apply for one of the several positions now available.

See website for venue information:- www.mermaidbeachtavern.com.au

Please note:- Only shortlisted candidates will be contacted.

📌 Food, Beverage, and Gaming Attendants (Mermaid Beach)
🏢 JDA Hotels
📍 Mermaid Beach