Black Hawk Metals Pty Ltd is seeking an Internal Sales Coordinator to join our energetic sales team in Acacia Ridge, QLD. This is a full-time position that plays a crucial role in supporting our sales operations and driving business growth. As an Internal Sales Coordinator, you will be the backbone of our sales department, managing customer inquiries, processing orders and maintaining strong relationships with our clients. This role offers the chance to be directly involved in revenue generation whilst working in a fast-paced, collaborative environment.
Key responsibilities
- Answer incoming customer calls and emails
- Prepare and follow up customer quotations
- Process sales orders accurately and efficiently
- Assist customers with product, pricing, availability and delivery enquiries
- Check stock availability and expected supply dates
- Follow up existing customers and outstanding enquiries
- Respond to and follow up new sales leads
- Liaise with warehouse staff to coordinate customer orders and deliveries
- Liaise with suppliers where required to confirm availability and lead times
- Maintain accurate customer, quotation and order information within company systems
- Assist the wider sales team with general customer enquiries and day-to-day sales activities
What we're looking for
- Is a strong and confident communicator, both over the phone and by email
- Has good computer literacy and is comfortable learning new systems
- Is organised and able to manage multiple enquiries and orders at once
- Has good attention to detail
- Is reliable and comfortable working as part of a small team
- Has a practical approach to solving customer problems
- Is willing to learn our products and understand our customers' requirements
What we offer
Black Hawk Metals Pty Ltd is committed to providing our employees with a rewarding workplace and competitive compensation package. We offer full-time employment with opportunities for professional development and career progression within a growing organisation. Our team-oriented culture values dedication and hard work, and we provide ongoing training to support your success in the role. We are committed to fostering a safe, inclusive and supportive working environment where employees feel valued and motivated to perform at their best.
- Flexible working hours – we’re happy to discuss a schedule that suits you
- On-the-job training and ongoing support
- A stable and positive work environment
- Opportunities to grow with the business
About us
Black Hawk Metals Pty Ltd is a leading supplier in the metals and industrial materials sector, serving customers across Queensland and beyond. With a strong reputation for quality products, competitive pricing and exceptional customer service, we have established ourselves as a trusted partner for businesses across various industries. Our team is passionate about delivering solutions that meet our customers' needs, and we pride ourselves on our professional approach, reliability and commitment to excellence. We are a growing company with exciting opportunities for team members who are keen to contribute to our continued success.
Apply now
If you are an enthusiastic and customer-focused professional ready to make an impact in a sales coordination role, we would love to hear from you. Please submit your CV, a cover letter outlining your relevant experience and a completed application form to Black Hawk Metals Pty Ltd today. We look forward to receiving your application.