Merlin Entertainments Sydney, NSW, is seeking a high‑impact Guest Experience Leader to head front‑of‑house operations at Sydney Tower Eye. You will oversee Admissions, Ticketing, VR, Security, Skywalk and guest interactions to ensure safety, service quality and world‑class experiences for visitors.
Reporting to the General Manager, you will drive guest satisfaction, manage large teams, and lead continuous improvement across front‑of‑house functions in a senior leadership capacity.
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📌 Guest Experience Leader - Front-of-House at Sydney Tower
🏢 Merlin Entertainments
📍 Sydney
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