Summary:

We are seeking a friendly and professional Front Office Receptionist to join our team in Spring Hill, Queensland. This temporary, casual role is essential for providing excellent customer service and ensuring a welcoming atmosphere for our guests. As the first point of contact, you will play a vital role in enhancing the guest experience and supporting the smooth operation of our hospitality services.

Responsibilities:

- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering phone calls and responding to inquiries.
- Assist guests with check-in and check-out procedures efficiently.
- Maintain an organised and tidy reception area.




- Handle guest requests and complaints with professionalism and courtesy.
- Coordinate with other departments to ensure guest satisfaction.
- Process reservations and manage booking systems accurately.

Qualifications:

- High school diploma or equivalent.
- Previous experience in a customer service role is preferred but not essential.
- Strong communication and interpersonal skills.
- Ability to work in a quick-paced environment and handle multiple tasks.
- Proficient in using computer systems and office software.
- A friendly and approachable demeanour.

📌 Front Office Receptionist (Spring Hill)
🏢 Quest on Wickham Terrace
📍 Spring Hill