We are seeking a hands-on Email Security Engineer to support the delivery and operational uplift of the organisation’s email security. The contractor will work closely with Luc and the Director, Data Protection & Email Security, to strengthen outbound controls, complete Mimecast implementation activities and support the controlled decommissioning of Trend Micro email security capabilities.
This is a delivery-focused role for someone who can operate at both engineering and operational levels — designing changes, implementing them, troubleshooting issues, documenting outcomes and handing over stable services to BAU teams.
Key responsibilities
- Execute configuration and engineering changes in a controlled manner.
- Coordinate testing with technical teams and business stakeholders.
- Develop runbooks, technical procedures, support models and knowledge-transfer materials.
- Monitor post-change outcomes and recommend further tuning.
- Escalate issues early and drive actions through to completion.
Essential experience
- Strong hands-on experience administering and engineering Email Security.
- Demonstrated experience with outbound email security and enterprise mail-flow troubleshooting.
- Practical experience implementing email journaling and validating message coverage.
- Experience uplifting email security policies and managing controlled exceptions.
- Experience with Microsoft 365 / Exchange Online mail flow, connectors, transport rules and message tracing.