Job Description

Healthcare Client Success & Lead Qualifier (Hybrid) TalentWeb | B Corp Sydney, NSW, AU

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Job Description

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Are you a natural communicator who thrives on building rapport, asking the right questions and knowing you've made a difference? We're partnering with one of Australia's leading specialist lenders in the medical field with a national presence, tight-knit team, quick-moving culture

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- Engaging and qualifying warm inbound leads across multiple channels
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- Actively nurturing opportunities within an existing prospect database
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- Building rapport with medical professionals and understanding their needs
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- Handing over qualified leads to sales consultants with clear, detailed notes
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- Curating feedback and behavioural trends and reporting back to marketing
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- Maintaining accurate CRM records across Microsoft Dynamics and HubSpot
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- Special services or medical industry experience is a bonus — not a requirement
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- Experience in a client-facing or phone-based role — call centre, client success, healthcare admin, recruitment or inside sales
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- Know how to keep someone engaged, ask the right questions and actually listen
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- Be commercially minded and self-directed
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- Strong CRM discipline and genuinely organised
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- Motivated by the quality of the conversation as opposed to hunting sales
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- High-value audience — doctors, dentists and vets; no cold calling
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- Structured onboarding before you're on the phones — learning modules, internal meetings and event attendance
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- Three months in-office, then hybrid
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- Business that moves quickly and has a genuine appetite for people who bring ideas
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- Real scope for the role to grow as the business grows
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- $70,000 - $85,000 + Super
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📌 Healthcare Client Success & Lead Qualifier (Hybrid) (New South Wales)
🏢 Talentweb
📍 New South Wales