Bolton Clarke, a leading Australian not-for-profit provider of home care and aged care services, seeks a Head of Assisted Channels. You will define and deliver the enterprise Assisted Channel Strategy, improving access, experience and channel performance across Residential Aged Care, Retirement Living and Home & Community Services.
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You will lead enterprise governance, drive channel balance, and collaborate with Digital and Technology leaders to optimise customer contact technology.
📌 Head of Assisted Channels & Customer Experience (Queensland)
🏢 RSL CARE RDNS
📍 Queensland
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