Job Description

n Who is Shift?n

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

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We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

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Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

About the role:n

As a Senior HR Business Partner at Shift, you'll work directly with leaders at all levels to help build a high-performing, engaged, and inclusive workplace. This is a practical, hands-on role especially suited for someone with experience in financial services, supporting Sales, Customer, and Credit teams. You'll provide clear, commercially grounded HR guidance, deliver People & Culture initiatives, and support business goals in a fast-paced, technology-driven environment.

What you’ll do:n

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Partner with leaders at all levels, from frontline managers through to the executive team, as their primary People & Culture contact across Sales, Customer, and Credit

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Provide confident, commercially grounded advice on the full range of people matters, from day-to-day employee questions through to complex and sensitive issues

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Coach and build manager capability in performance, engagement, and team leadership across client-facing and credit functions

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Advise on org design, role clarity, and workforce planning as the business grows and evolves

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Support the integration and development of high-performing teams, ensuring a strong employee experience from day one

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Lead and contribute to change projects including restructures and system rollouts affecting your client groups

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Keep policies and procedures applied consistently, with a sharp eye on regulatory and compliance obligations in financial services

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Partner with leaders on HR risk, helping them navigate complex people matters with confidence

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Identify and recommend improvements to people processes and ways of working across your functions

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Contribute to broader People & Culture initiatives and projects across the business

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What you’ll bring:n n
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7+ years of generalist HR or People & Culture experience, ideally in financial services

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Up-to-date knowledge of modern HR practices in a regulated workplace

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Confidence guiding leaders at all levels, including senior and executive stakeholders, through change and complex people issues

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The ability to manage competing stakeholder demands across multiple functions without dropping the ball

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Clear communication and coaching skills with the ability to influence and advise across diverse business functions

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Strong problem-solving and decision-making skills

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Tertiary qualification in HR, Business, or a related field (preferred)

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Key benefits:n n
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Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.

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Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.

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Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

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Family support – industry leading 26 weeks paid parental leave.

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Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.

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Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

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📌 Senior HR Business Partner (New South Wales)
🏢 Shift
📍 New South Wales