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- To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
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- Promote and maintain positive relations with all contacts, customers, and potential customers
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- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
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- Promotes the products and services; consistently cross-sells and Up-sells products at every prospect.
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- Conduct promotional activities for marketing and drive referral programs for customer acquisition
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- Responsible to handle day to day transactions and valuables.
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- Maintain all data and records related to daily transactions
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- Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being
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Knowledge, Skills & Attributes
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- Process Knowledge/ Orientation
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- Cross Selling / Upselling Skills
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- Business Development
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- Communication Skills – Proficiency in local language and English
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Role Requirements
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- Educational Qualification – Graduate
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- Experience – 1 year experience in lending / financial services
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📌 SENIOR CUSTOMER SERVICE EXECUTIVE (Clarence Valley Council)
🏢 PeopleStrong
📍 Clarence Valley Council
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