- To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
- Promotes the products and services; consistently cross-sells and Up-sells products at every prospect.
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
- Responsible to handle day to day transactions and valuables.
- Maintain all data and records related to daily transactions
- Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

- Process Knowledge/ Orientation
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills – Proficiency in local language and English

Role Requirements

- Educational Qualification – Graduate
- Experience – 1 year experience in lending / financial services

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📌 SENIOR CUSTOMER SERVICE EXECUTIVE (Clarence Valley Council)
🏢 PeopleStrong
📍 Clarence Valley Council