Commercial Operations Manager (Melbourne)

Commercial Operations Manager (Melbourne)

09 Sep
|
Triskele Labs
|
Melbourne

09 Sep

Triskele Labs

Melbourne

About Us

Triskele Labs is an Australian sovereign, independent, founder owned cybersecurity business on a journey to be a leading provider of cybersecurity services done properly, built on purpose, culture and mission.

We have spent the last period pivoting into Government, Corporate and Enterprise while continuing to support our mid-market clients. That shift has changed the shape of our commercial work. We are now negotiating on customer paper, responding to formal tenders, sitting on government panels and managing a growing vendor base.

We need someone to own that.

The Role

This is a newly created role, reporting to the Chief Financial Officer.

Right now our contracts, MSAs and vendor agreements are progressed by our executive team between everything else they do. It works, but nobody owns it end to end, and things that should be systematic are not.

You will be that owner. From the moment a contract arrives to the moment it renews, it is yours.

This is a commercial role, not a legal one. We retain external counsel for genuine legal judgement. You will negotiate within a defined playbook, agreed with our lawyers, that gives you real authority to make calls on liability caps, payment terms and the clauses that come up every week. You escalate what genuinely needs escalating, and you close out the rest yourself.

What you will own

Contracts. First review on every inbound customer contract, MSA, SOW and variation. Direct negotiation with customer procurement and legal teams. Redlining counterparty paper and driving it to execution.

The register. A complete view of every agreement we hold, with term dates, notice periods,



renewal windows and price escalation clauses tracked and actioned before they bite.

Entitlements. Translating what we sign into what we owe, and handing that to delivery and finance so the business knows what it committed to. This directly informs our cost to serve and margin work alongside the Financial Controller.

Bids and assurance. Returnable schedules, compliance matrices, security questionnaires, third party risk assessments, and our government panel and prequalification arrangements.

Procurement. Vendor, supplier, reseller and subcontractor agreements, including negotiation, renewal and making sure customer obligations flow down properly.

Governance. Operating our delegation of authority, supporting deal desk decisions, and reporting on cycle time, renewal exposure and vendor spend.

What we are looking for

- Five or more years in commercial contract management, contract administration, procurement or commercial operations
- Real experience negotiating MSAs and services agreements directly with counterparty procurement and legal teams, not just administering what someone else agreed
- Working command of the clauses that matter: limitation of liability, indemnities, IP, warranties, termination, data protection and confidentiality
- Experience owning a contract register and renewal cycle at volume




- The confidence to hold a commercial line under internal pressure, including from senior people

Highly regarded

- Technology, managed services, professional services or cybersecurity background
- Australian government procurement, panel arrangements or prequalification experience
- Security questionnaires, third party risk or assurance framework experience
- Tender and bid response experience
- Contract lifecycle management tooling implementation

Worth being transparent about: this is not a legal appointment and does not provide legal advice. If you are an admitted practitioner looking for a path to in house counsel, this is not that role.

Why this role

You are building the function, not inheriting it. There is no existing process to work around, no predecessor's system to maintain. You will define how this works and then run it.

You will also see the whole business. Contracts, procurement, bids, vendors and margin all pass through this seat, which makes it one of the better vantage points in the company and a genuine platform into commercial leadership.

We are a business that has done the hard work of getting itself in shape and is now growing deliberately. You will feel the difference between that and growth for its own sake.

Apply

Send your CV through LinkedIn. If you want to tell us about a negotiation you are proud of, we would rather read that than a cover letter. We support the use of AI in this function. Addressed to Rob Barry Chief Operations Officer.

Triskele Labs is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

📌 Commercial Operations Manager (Melbourne)
🏢 Triskele Labs
📍 Melbourne

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