We are looking for an experienced ServiceNow ITOM Specialist to join an enterprise technology setting, working across ServiceNow IT Operations Management, CMDB and Security Operations.

This role would suit someone with strong hands-on ServiceNow experience who is comfortable working across implementation, support, governance and continuous improvement while engaging with both technical and business stakeholders.

What you'll be doing:

- Implementing and supporting ServiceNow ITOM and Security Operations modules
- Supporting CMDB implementation, governance, maintenance and health
- Driving adoption and alignment with the Common Service Data Model (CSDM)
- Supporting and improving Service Mapping
- Working across Vulnerability Response and Security Incident Response (SIR)
- Helping maintain data quality,



governance and platform standards
- Working closely with business and technical stakeholders to deliver quality outcomes

What we're looking for:

- Strong hands-on experience across ServiceNow ITOM, CMDB and CSDM is essential, together with practical exposure to ServiceNow Security Operations.
- A current ServiceNow Certified System Administrator (CSA) certification is mandatory.
- Certified Implementation Specialist (CIS) certification will be highly regarded.

If you have strong hands-on ServiceNow experience and are interested in hearing more, please apply with your current CV.

📌 ServiceNow ITOM Specialist (Sydney)
🏢 Luvo
📍 Sydney