09 Sep
|
c't magazin
|
New South Wales
09 Sep
c't magazin
New South Wales
F&B; ManagerRole Description
We are looking for an experienced and customer-focused F&B; Manager to oversee daily food and beverage operations, lead the F&B; team, and ensure excellent service, food quality, customer satisfaction, and overall business performance.
Key Responsibilities
- Oversee daily operations of restaurants, cafés, bars, and other F&B; outlets.
- Lead, supervise, and motivate F&B; staff to maintain high service standards.
- Prepare staff schedules and monitor attendance and performance.
- Monitor food and beverage quality, presentation, service, and customer satisfaction.
- Handle customer enquiries, complaints, feedback, and special requests professionally.
- Monitor daily sales, revenue, food costs, and operating expenses.
- Manage inventory, stock levels, purchasing, and supplier coordination.
- Control food waste and ensure efficient use of ingredients and supplies.
- Coordinate closely with kitchen and service teams to ensure smooth operations.
- Train and develop staff on service standards, product knowledge, and company procedures.
- Ensure compliance with food safety, hygiene, health, and workplace safety requirements.
- Support promotions, events, menu changes, and other revenue-generating activities.
- Monitor outlet performance and identify opportunities to improve sales and service.
- Prepare sales, cost, inventory, and operational reports for management.
- Ensure F&B; areas are clean, organised, and maintained to company standards.
- Perform other F&B; management duties as assigned.
Qualifications
- Previous experience in F&B; management or a senior hospitality role is preferred.
- Strong knowledge of restaurant, café, bar, or hotel F&B; operations.
- Proven leadership and team management experience.
- Robust communication, customer service, and problem-solving skills.
- Good knowledge of food costing, inventory control, budgeting, and cost management.
- Familiarity with POS and F&B; management systems.
- Professional, organised, proactive, and results-oriented.
- Able to work under pressure and manage multiple operational tasks.
- Willing to work shifts, weekends, public holidays, and overtime when required.
📌 F&B Manager (New South Wales)
🏢 c't magazin
📍 New South Wales