Front of House Coordinator

About the Role

The Front of House Coordinator plays a pivotal role in shaping the experience of everyone who walks through our doors. As the first point of contact for clients, visitors and team members, you'll create a warm, welcoming and memorable experience that reflects ClarkeHopkinsClarke's values, culture and commitment to design excellence. This is a dynamic and people-focused role where no two days are the same. You'll be at the heart of the studio, coordinating front-of-house operations, supporting client meetings and events, managing day-to-day administration, and helping ensure the studio runs seamlessly. You'll work closely with our Melbourne, Sydney and Brisbane teams, acting as a key connector across the practice and contributing to a positive and engaging workplace experience.

Key Responsibilities

- Provide a warm, professional and personalised welcome to all clients, guests and team members
- Answer, screen and direct incoming phone calls and enquiries
- Coordinate meeting room bookings and support technology set-up
- Welcome visitors, coordinate refreshments and assist with client hospitality
- Maintain the presentation of reception, meeting rooms and communal spaces
- Manage incoming and outgoing mail, deliveries and couriers
- Order and maintain office supplies, design materials, groceries and stationery
- Manage the studio inbox and respond, refer or follow up as required
- Support the coordination of client meetings, presentations and studio events
- Collaborate with teams across the practice to ensure smooth day-to-day studio operations
- Assist in the preparation of presentations,



studio communications, event collateral and other branded materials

About You

You'll be someone who genuinely enjoys creating great experiences for people. You thrive in a fast-paced environment, take pride in presentation and organisation, and bring a positive, can-do attitude to everything you do.

You will ideally have

- Experience in a reception, front-of-house, office coordination or customer service role
- Exceptional interpersonal and communication skills with a client-focused mindset
- A passion for delivering outstanding hospitality and creating memorable client experiences
- Strong organisational skills with the ability to manage multiple priorities and competing demands
- A proactive and solutions-focused approach with a willingness to jump in and help where needed
- High attention to detail and pride in creating a polished and professional environment
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
- Experience using Canva, Adobe Creative Suite or similar graphic design software, with the ability to create polished presentations and visual materials, highly regarded
- An eye for design, layout and visual presentation




- The ability to build strong relationships and contribute positively to a collaborative studio culture

Why Join Us?

At ClarkeHopkinsClarke, we're passionate about creating places that positively impact people and communities. As a leading Australian architecture and design practice, we're driven by collaboration, creativity and a commitment to design excellence. As a Certified B Corporation, we're proud to use business as a force for good, creating positive outcomes for our people, clients, communities and the environment.

This role sits at the heart of our Melbourne studio and is perfect for someone who enjoys connecting with people, creating exceptional experiences and being part of a vibrant, design-led environment. You'll work alongside talented designers and specialists, support client interactions, contribute to studio events and play an important role in shaping the day-to-day culture of the practice.

With studios across Melbourne, Sydney and Brisbane, you'll have the chance to build meaningful relationships across the business while helping create exceptional experiences for both our clients and our people.

ClarkeHopkinsClarke is an equal opportunity employer committed to fostering an inclusive workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from people of all backgrounds, experiences and identities.

About ClarkeHopkinsClarke

ClarkeHopkinsClarke is an architecture and design practice with studios in Melbourne, Sydney and Brisbane. We create innovative, sustainable and people-centred environments.

📌 Front of House Coordinator (Carlton)
🏢 Clarke Hopkins Clarke Architects
📍 Carlton