- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
Technical Skills:
- Basic understanding of IToperations, systems, and infrastructure, including Linux & Windows Servers,Networks, Databases, and Storage.
- Appreciation of IP networkingtechnology
- Appreciation of IT security
- Appreciation of Monitoring andObservability tools (Splunk, Zabbix).
- Strong problem-solving andtroubleshooting skills.
- Familiarity with incidentmanagement and ticketing systems (e.g., Jira, BMC Remedy).
- Good knowledge of MicrosoftWindows, Office 365,
and basic networking concepts.
- Ability to monitor systems andidentify operational issues.
- Strong communication andcustomer service skills to support end users.
- Attention to detail andability to follow standard operating procedures.
- Basic understanding of ITILprinciples and service management practices.
- Recent graduate with a degreein Computer Science or a related field
Personal Skills:
- Strong inter-personal skills
- Resilient and adaptable inworking with different personalities
- Good self management skills,able to prioritize tasks and not hesitating in reaching out for g uidance whenblocked
- Eagerness to learn and adaptto new challenges
- Ability to workcollaboratively in a team environment and elevate issues appropriately.
- Willingness to learn newtechnologies quickly and adapt to changing business needs.
- Willingness to work flexiblehours and be on call.
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📌 Junior Operation Support Graduate (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne
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