Healthcare Client Success & Lead Qualifier (Hybrid) TalentWeb | B Corp Sydney, NSW, AU

Job Description

Are you a natural communicator who thrives on building rapport, asking the right questions and knowing you've made a difference? We're partnering with one of Australia's leading specialist lenders in the medical field with a national presence, tight-knit team, fast-moving culture

- Engaging and qualifying warm inbound leads across multiple channels
- Actively nurturing opportunities within an existing prospect database
- Building rapport with medical professionals and understanding their needs
- Handing over qualified leads to sales consultants with clear, detailed notes
- Curating feedback and behavioural trends and reporting back to marketing
- Maintaining accurate CRM records across Microsoft Dynamics and HubSpot
- Special services or medical industry experience is a bonus — not a requirement




- Experience in a client-facing or phone-based role — call centre, client success, healthcare admin, recruitment or inside sales
- Know how to keep someone engaged, ask the right questions and actually listen
- Be commercially minded and self-directed
- Solid CRM discipline and genuinely organised
- Motivated by the quality of the conversation as opposed to hunting sales

- High-value audience — doctors, dentists and vets; no cold calling
- Structured onboarding before you're on the phones — learning modules, internal meetings and event attendance
- Three months in-office, then hybrid
- Business that moves quickly and has a genuine appetite for people who bring ideas
- Real scope for the role to grow as the business grows
- $70,000 - $85,000 + Super

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📌 Healthcare Client Success & Lead Qualifier (Hybrid) (Sydney)
🏢 Talentweb
📍 Sydney