- Ongoing role for the right person
- Opportunities for growth and development
- Comprehensive training to ensure competency

Technical & Product Performance Support Officer

About the Role

Reporting to the Technical Manager - Salmonids and working closely with the Product Manager - LifeStart & Prawn, you will support salmonid customers while assisting with product lifecycle activities, R&D; delivery, and commercial initiatives.

You will act as an important link between customers and internal teams, ensuring customer needs, technical requirements, and product performance activities are effectively supported.

Key Responsibilities

Customer Account Support

- Support customer account plans and routine customer engagements.

- Assist with technical sampling and data collection activities.

- Prepare customer reports and performance summaries.

- Help maintain strong customer relationships through responsive and professional support.

- Support delivery of contractual commitments and customer outcomes.

Product Development & R&D; Support

- Assist with the planning and execution of R&D; trials.

- Support implementation of current products and product improvements.

- Maintain product documentation and technical records.

- Contribute to product lifecycle management activities and innovation projects.

Data Analysis & Reporting

- Analyse fish performance, trial, and production data.

- Prepare accurate reports and technical summaries.

- Provide insights to support customer, technical, and commercial decision-making.

- Support internal and external stakeholders with data-driven recommendations.

Market Intelligence & Commercial Support

- Monitor industry trends and competitor activity.

- Gather customer forecasts and market insights.

- Support commercial teams with relevant technical and market information.





- Contribute to initiatives that strengthen customer intimacy and business performance.

Safety, Quality & Compliance

- Demonstrate a strong commitment to safe work practices.

- Support WHS initiatives and continuous improvement activities.

- Ensure activities are conducted in accordance with Nutreco and Skretting safety, quality, and environmental standards.

- Identify and escalate risks that may impact customer outcomes or business performance.

What We're Looking For

Essential

- Tertiary qualification in Aquaculture, Animal Nutrition, Animal Science, Animal Health, or a related discipline.

- Current Driver's Licence.

- Solid analytical and problem-solving skills.

- Excellent communication and stakeholder engagement capability.

- Ability to work collaboratively across functions and teams.

Desirable

- Exposure to or experience in finfish aquaculture.

- Understanding of fish nutrition, fish health, feed performance, or aquaculture production systems.

- Experience supporting research, trials, or technical projects.

- Commercial awareness and understanding of customer needs.

Who we are

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, APPLY now.

To learn more about working with Programmed, we encourage you to visit our website.

Consultant

[email protected]

Reference number: 77730
Profession:OtherOther

Company: Programmed / PERSOLKELLY
Date posted: 7th Sep, 2026

📌 Technical & Product Performance Support Officer - Full Time (Hobart)
🏢 Programmed
📍 Hobart