Job Description

Job Description

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Operations Manager (Owner's Representative)About the RoleRandstad has proudly partnered with a major Queensland Government agency to source an experienced Operations Manager (Owner's Representative). This role would suit someone from a Mineral Processing background. In this critical leadership role, you will serve as the Queensland Government's on-site operational governance and assurance lead. You won't just be managing daily tasks; you will be the bridge between the Government, contractors, and customers, ensuring that the facility's third-party operator meets strict operational expectations and compliance standards. If you thrive in environments that require high-level influence, rigorous safety oversight, and operational readiness without the need for direct line management, this is the role for you.

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Key Duties and Responsibilities

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As the Owner's Representative, your key focus areas will include: Operational Governance: Act as the in office lead, translating Owner, Contractor, and Customer requirements into transparent operational expectations, while verifying third-party operator compliance.

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Framework Development: Define and maintain the Owner's operational governance and assurance framework for early operations-setting essential controls, reporting mechanisms, and escalation pathways.

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Performance Drive: Drive exceptional performance through governance and structured decision gates, successfully achieving outcomes without direct line management of the operating workforce.

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Standards & Compliance: Specify minimum standards for safe, repeatable operating practices (e.g., shift handover, permit-to-work, isolation/LOTO, field leadership) and conduct independent, evidence-based reviews.

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Operational Readiness: Lead user/campaign readiness governance, establish acceptance criteria, coordinate reviews, and provide critical go/no-go recommendations to the executive team.

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Risk Management: Provide strict on-site oversight of high-risk work, ensuring critical controls are sustained,



and intervene decisively when control performance falls short.

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What We Are Looking For

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To be successful in this position, you will bring a robust mix of operational expertise and governance experience, including: Experience as an Owner's Representative and/or operational assurance lead in a minerals processingcommissioning/operating environment, setting standards and decision requirements and influencingoutcomes without direct line control. Influence & Governance: Demonstrated ability to manage third-party operators and drive performance through structured frameworks rather than direct command. Safety & Risk Mastery: Deep understanding of high-risk operational environments, including strict safety protocols like LOTO, permit-to-work, and critical control frameworks. Strategic Communication: Exceptional stakeholder management skills, with the ability to confidently provide go/no-go recommendations to executive leadership.

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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

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We actively encourage applications from any background.

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About the Candidate

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* Experience as an Owner's Representative and/or operational assurance lead in a minerals processing

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commissioning/operating environment, setting standards and decision requirements and influencing

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outcomes without direct line control.

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- Influence & Governance: Demonstrated ability to manage third-party operators and drive performance through structured frameworks rather than direct command.
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- Safety & Risk Mastery: Deep understanding of high-risk operational environments, including strict safety protocols like LOTO, permit-to-work, and critical control frameworks.
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- Strategic Communication: Exceptional stakeholder management skills, with the ability to confidently provide go/no-go recommendations to executive leadership.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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qualification

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* mining

📌 Operations Manager (Townsville)
🏢 Uworkin
📍 Townsville