At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

- Ongoing full-time employment
- Based in Eveleigh, with flexible working arrangements and a 50% in-office attendance requirement.
- Salary ranges from $154,231 to $178,369 p.a. plus superannuation and annual leave loading

About the role The Principal Product Owner-WSO is responsible for leading the end-to-end management of strategic customer-facing digital products, driving their lifecycle from concept and strategy through to delivery, adoption, and continuous improvement. The role leads multidisciplinary teams to define product vision, prioritise initiatives, and deliver high-quality, customer-centric digital solutions that support the Department of Education's strategic objectives.

Key accountabilities

- Set product vision, strategy and priorities across the end-to-end product lifecycle.
- Develop and maintain an outcome-focused product roadmap based on customer needs and business priorities.
- Translate customer insights into product features, user stories, acceptance criteria and success measures.
- Partner with UX teams to understand customer needs and identify opportunities for product improvement.
- Build strong partnerships with business, technology and service providers to deliver customer-focused digital products.
- Coach and support the product team to deliver the roadmap, continuous improvement and compliance requirements.
- Promote user-centred design and customer-focused approaches through effective communication and stakeholder engagement.

For further information please click here to view the role description

About you

- Strong knowledge of Adobe Experience Manager (AEM) Cloud, including Edge Delivery Services and Document Authoring.
- Experience as a Product Owner for AEM-based digital platforms and the NSW Design System.
- Experience managing large-scale digital products across multiple websites and diverse user groups.
- Strong understanding of AEM content management, digital publishing and governance.
- Experience with AEM upgrades, migrations, modernisation and design system adoption.




- Ability to translate technical capabilities into product strategy and business outcomes.
- Experience supporting large communities of content authors and improving authoring experiences.
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

- Current and valid Working with Children Check Clearance for paid employment.
- Demonstrated understanding of and commitment to the value of public education.

Benefits

- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support career growth

How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and answer the targeted questions below:

1 Please describe your experience as a Product Owner for AEM Cloud, including Edge Delivery Services and Document Authoring, and how you have used this expertise to shape product strategy, platform direction and major AEM upgrades or migrations. (250 words max)

2 Please describe your experience owning digital products supporting large-scale websites, including how you have managed diverse user groups and content authors while maintaining consistent publishing, design system and governance standards. (250 words max)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience,



insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) member with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and Current Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Wednesday 23rd September 2026 at 11:59 PM For role enquiries, please contact Jabeer Bhinde at [email protected]

We welcome applications of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles over the next 18 months, including temporary term or ongoing roles.

📌 Principal Product Owner - WSO (Alexandria)
🏢 Department Of Education
📍 Alexandria