Principal Strategy Lead, Business Case Development

Grade: Clerk Grade 11/12

Salary range: $154,231 - $178,369 base + superannuation and leave loading

Duration: Temporary up to 2 years, full-time

Location: McKell, Sydney based, office 2 days a week. This may be subject to change in line with DCS workplace policies.

Shape the investment story behind critical initiatives.

Can you take complex strategic, technical, financial and operational information and turn it into a clear, compelling case for investment? NSW Telco Authority is looking for an experienced Principal Strategy Lead to help shape complex business cases, funding proposals and strategic initiatives.

At the heart of this role is investment narrative, evidence and decision support. You will work with subject matter experts, project teams, finance specialists and senior leaders to bring together diverse inputs, test the strength of the evidence and develop a clear and persuasive investment story.

You will help decision makers understand the problem we are solving, why investment is needed, the outcomes it will deliver and why the recommended approach represents a sound way forward.

This is a hands-on role for someone who is an exceptional business case writer and strategic thinker, comfortable working through complexity and ambiguity to produce clear, evidence-based advice for senior decision makers.

About the team

You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe. We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds, and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

This role sits within the Strategic Planning & Governance team in the DCS Telco Strategy, Commercial & Risk division of the NSW Telco Authority.

In this role you will:

- Lead the development of investment narratives for complex business cases, funding proposals and strategic initiatives, creating a clear and compelling case for change and investment.
- Bring complex evidence together by synthesising strategic, operational, technical, financial, commercial, benefits, risk and delivery inputs into a coherent narrative for decision makers.
- Work closely with subject matter experts to understand specialist information, identify gaps and translate complex material into clear advice for senior executives and stakeholders.

- Shape the case for investment, ensuring the problem, strategic alignment, options, benefits, costs, risks, delivery considerations and recommended approach to tell a consistent and evidence-based story.

- Apply strategic judgement and critical thinking to challenge assumptions, identify gaps or inconsistencies and strengthen the evidence underpinning investment proposals.
- Develop high-quality written advice including business cases, funding proposals,



executive briefings and presentations to support informed decision making.

- Lead engagement on the narrative, working across project teams and specialist areas to resolve competing perspectives and maintain a consistent investment proposition.
- Provide expert strategic advice to project teams and senior leaders on business cases, investment narratives and the communication of complex proposals.
- Manage competing priorities and review cycles, taking ownership of the quality, consistency and timely delivery of business case content.

For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will

- Hold Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information.
- Bring extensive business case experience, leading the development and writing of complex business cases, investment proposals and funding submissions.
- Be an exceptional writer, translating complex and fragmented information into clear, concise and persuasive investment narratives.
- Think strategically and analytically, critically assessing information, identifying gaps and developing evidence-based recommendations.
- Be a solid synthesiser, bringing diverse specialist inputs together into a coherent and compelling investment story.
- Communicate effectively with executives, clearly presenting complex issues, trade offs and recommendations to support decision making.

- Influence and collaborate with stakeholders, working confidently with subject matter experts, project teams, finance specialists and senior leaders.
- Bring experience in complex environments, ideally across government, telecommunications, infrastructure or major investment programs.

- Experience developing executive-level pitch packs, options analysis and investment narratives for major programs or initiatives, including exposure to assurance processes, gateway reviews, Treasury submissions or other government investment decision-making forums, will be highly regarded.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.





NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people.

We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 11/12, with the base salary for this role starting at 154,231 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Fiona Glover via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 9:59am Wednesday 16th September

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the chance to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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