Ladder Sales & Inspection Technician

Join a growing Australian business where every day is different.

This unique role combines a diverse inbound sales role, with hands-on workshop work, and on-site inspections, making it ideal for someone who enjoys variety and wants to grow with a successful family-owned company.

About Us

For over 30 years, Little Jumbo Ladders and Ladder Shop has been a successful Australian-owned company. We are passionate about all things ladders and pride ourselves on our expertise, quality products, and exceptional customer service.

A key growth area of our business is the inspection, and repair of ladders, both in-house and on customer sites.

We are seeking an enthusiastic and motivated team member who wants to grow with our business and play an important role in delivering industry-leading service.

Benefits

- No two days are the same

- Comprehensive training provided

- Opportunities for growth opportunities and development

- Supportive and collaborative team environment

- Diverse and hands-on role

- Opportunity to grow with the business

Position Purpose

The Ladder Sales & Inspection Technician is responsible for inspecting, servicing, repairing, and reporting on ladders and access equipment. The role also involves assisting customers, preparing quotations, conducting on-site inspections, and supporting various areas of the business including warehousing, sales and showroom operations.

Key Responsibilities

Customer Service

- Provide professional advice regarding ladder servicing and compliance requirements.

- Assist customers with repair, maintenance, and accessory enquiries.

- Prepare repair estimates and quotations using company systems.

Service & Repairs

- Inspect, service, and repair ladders, platforms, and access equipment.

- Diagnose faults and recommend repair solutions.





- Maintain high-quality workmanship and compliance standards.

- Operate power tools safely and effectively.

Inspections & Reporting

- Conduct ladder and access equipment inspections at customer sites.

- Complete inspection reports and compliance documentation.

- Perform measurements and prepare quotations for repair or replacement work.

- Travel (occasionally overnight) within Victoria and interstate to conduct inspections and audits.

Workshop & Operational Support

- Assist with warehouse and stock management activities.

- Support showroom operations.

- Maintain a clean, safe, and organised workshop setting.

- Work collaboratively with team members across all areas of the business.

Sales & Business Development

- Assist customers in selecting suitable ladders, platforms, and access solutions.

- Identify opportunities to upsell accessories, repairs, inspections, and replacement equipment.

- Prepare quotations and follow up on sales opportunities.

- Support showroom sales and customer enquiries.

- Build and maintain strong customer relationships.

- Contribute to the growth of the inspection and repair division.

- Assist with on-site measuring, quoting, and recommending solutions for customer requirements.

Skills & Experience

Essential

- Strong mechanical aptitude.

- Proficiency with a range of hand and power tools

- Basic computer skills for quotations and reporting.

- Ability to work independently and manage time effectively.

- Strong attention to detail.

- Physical fitness and ability to perform manual handling tasks.

- Excellent communication and customer service skills.

- Team-oriented attitude.

Personal Attributes

- Reliable and self-motivated.

- Positive and enthusiastic attitude.

- Pride in workmanship and attention to quality.

- Flexible and willing to assist across different areas of the business.

- Commitment to workplace safety.

- Professional presentation and customer-focused approach.

📌 Internal Sales & Inspection Technician (Braeside)
🏢 Little Jumbo Ladders
📍 Braeside