About the role

Alfa Bakehouse in Yarraville is looking for an experienced Front of House / Customer Service team member. The biggest priority is solid, genuine customer service. We have a large base of loyal regular customers, so we want someone who naturally makes eye contact, greets customers warmly, starts conversations, remembers faces and enjoys building rapport with people.

Key responsibilities
Greeting and speaking with customers
Taking orders and processing payments
Learning and using our Lightspeed POS system
Preparing sandwiches, wraps and focaccias to order
Preparing pre-made sandwiches, wraps and focaccias in the morning
Keeping displays and the front counter clean, organised and well presented




Working closely with the kitchen, coffee and wider FOH team

About you
Excellent communication and customer service skills
Confident and comfortable speaking with customers
Warm, approachable and attentive personality
Reliable, punctual and well presented
Able to work well within an established team
Comfortable learning a straightforward POS system
Previous customer-facing experience
Previous business ownership, management experience or a long history in customer-facing roles would be highly regarded

📌 Experienced Front Of House / Cafe Yarraville
🏢 Nameless
📍 Yarraville