ABOUT US

We are a welcoming, inclusive, and sex-positive adult lifestyle store that empowers individuals to explore their pleasure, curiosity, and connection with confidence. Our retail space offers a safe, judgement-free setting where customers can browse quality adult products, lingerie, wellness goods, and toys with professional, friendly support. We believe in celebrating sexuality and self-expression with care and inclusivity.

ABOUT THE ROLE

We're seeking a confident, personable, open-minded Retail Assistant who brings warmth, professionalism, and a genuine appreciation for supporting sexual wellness journeys. This is a customer-facing role suited to someone who feels comfortable in a space that balances fun and boldness. In this role you'll provide exceptional customer service, maintain the presentation of the store, and support customers with product knowledge and respectful guidance.

KEY RESPONSIBILITIES:
Greet and assist customers in a friendly, respectful and professional manner
Offer thoughtful, well-informed recommendations on products and sexual-wellness tools.
Operate the point-of-sale system and handle transactions accurately
Restock shelves and manage inventory
Maintain cleanliness and tidiness of the store




Follow store policies and uphold discretion
Respect and protect customer privacy and personal boundaries
Support protected, inclusive, and non-judgemental workplace for all customers

ABOUT YOU
Are confident, emotionally intelligent, and intuitive with people
Have a natural ease discussing adult and wellness products with sensitivity
Be a professional communicator with excellent people skills
Respectful and non-judgemental attitude towards diverse sexualities, genders and lifestyles
Comfortable discussing adult products and types of sex practices with positivity
Honest, reliable and proactive team player
A strong foundational base of sexual wellness knowledge with personal experience to pull from
Previous retail or hospitality experience essential
Availability to work evenings, weekends and public holidays as needed
Must be 25 years or older as we are looking for maturity and people with established life experience that will be relatable to our customers

WHY JOIN US?
Supportive, empowering and inclusive work culture
Ongoing product and sexual wellness training
Personal development opportunities
Staff discounts and perks

📌 Retail Assistant Darlinghurst
🏢 AW GROUP
📍 Darlinghurst