About the role

To ensure the accurate and timely processing of customer orders (both online and wholesale), manage outbound shipping logistics, maintain stock integrity, and support the production/packaging of value-added products. This role is critical in ensuring customer satisfaction through efficient picking, packing, and dispatching procedures.

Key responsibilities
Monitor designated email inboxes regularly throughout the day to identify and download incoming online sales orders
Accurately locate and pick items from the warehouse shelves according to order details
Prepare products for transit by selecting appropriate packaging materials to ensure items arrive undamaged
Ensure all parcels are correctly labeled with customer shipping details and handling instructions
Segregate parcels based on shipping method (Standard Post, Express, Courier) for collection or drop-off
Manually enter order details into various carrier portals/shipping systems (Australia Post, FedEx, Team Global Express, Aramex, Morgans Transport)
Assemble specific product lines including filling castor oil packs, bottling oils, and hand-wrapping products
Apply correct labels to finished products and apply over-labels to existing stock as required
Maintain a clean, organized,



and secure work workplace and report any damaged stock or safety hazards to management
Assist with general warehouse tidiness including breaking down cardboard for recycling and organizing pallets

About you
High level of accuracy in order picking, data entry, and stock counting
Comfortable navigating email inboxes, entering data into web portals, and updating Excel/Google Sheets
Ability to stand for extended periods, lift and carry parcels/boxes, and perform repetitive tasks
Ability to prioritize tasks, especially balancing immediate shipping tasks with ongoing production work
Punctuality and solid work ethic, particularly during peak sales periods
Previous experience in a warehouse, pick-pack, or production environment is preferred but not essential
A current Driver's License and/or Forklift License may be advantageous

About us

Grasses of Life is a health and wellness company committed to providing premium-quality superfoods, supplements, and wholefood nutritional products. Our mission is to support optimal health through natural, sustainably sourced ingredients. As part of our warehouse team, you will help ensure our products are stored, packed, and dispatched with accuracy, integrity and care.

📌 Warehouse & Fullfillment Officer Corbould Park
🏢 Grasses of Life
📍 Corbould Park