About the role

This is an administrative and customer service position at a waste recovery facility. You will be the first point of contact for customers, managing inquiries and directing them to appropriate drop-off points. You will also handle administrative tasks and coordinate communications.

Key responsibilities
Receive all customers at the facility in accordance with site procedures and direct customers to drop off points
Respond to telephone enquiries from members of the general public
Assist with the provision of education and advice to customers to enforce valuable practice onsite
Manage two-way radio communications with operations employees
Prepare accurate statistical reports for the Company facility

About you
Demonstrated experience in an administrative and/or customer service position
Well developed knowledge of administrative systems and procedure, and proficiency with office technology




Effective oral communication and interpersonal skills, with the ability to liaise with people at all levels in an informative, accurate and positive manner
Well developed written communication skills with the ability to prepare well structured and grammatically correct documents
Sound numeracy skills
Proficiency in the use of MS Office software applications including Word, Excel and Outlook with accurate word processing and data entry skills
Ability to maintain accurate and up-to-date records
Ability to work effectively within a team setting, and also work unsupervised
Ability to prioritise, organise and complete work within established deadlines
Current and valid NSW 'C' Class Drivers Licence (or equivalent)

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