Team leader / 2IC – Via Fratelli, Malvern East

Via Fratelli is a family-style Italian restaurant in Malvern East, offering approachable, mid-range dining in a warm, hospitality-focused workplace. We're looking for an experienced team leader to help lead our floor and support the smooth running of service.

Pay: $28–$36 per hour (upon discussion)

Hours: Casual With the possibility of permanent part time or full for the right candidat. 4 shifts per week (approx. 20–30 hours), happy to discuss what suits you

About the Role

As 2IC, you'll be a key part of our leadership team, supporting the Manager in day-to-day operations and stepping up to run service when needed. You'll take ownership of the floor, keep the team organised, and help deliver the warm, professional experience our guests expect.

Responsibilities
Oversee and support 3–5 casual waitstaff during service
Manage weekly staff rostering
Run functions and events (30–100 guests)



— full training provided on function planning and coordination
Step in as senior floor presence during busy services, ensuring smooth guest flow and team coordination
Support day-to-day front-of-house operations

What We're Looking For
Solid experience in front-of-house restaurant service
Prior experience as a senior waiter strongly preferred
Basic bartending and coffee-making skills a must
Robust organisational and communication skills
Ability to stay calm and lead a team during busy periods
Weekend availability is essential

Why Join Us

Via Fratelli is a close-knit, family-style restaurant where hospitality comes first. This is a excellent opportunity for someone ready to step into a leadership role, grow their skills in event coordination, and be part of a supportive team.

Pay: $28.00 – $35.00 per hour

Work Location: In person

📌 Team Leader/server Malvern East
🏢 VIA FRATELLI
📍 Malvern East