Job Description

Daily duties include, but are not limited to:
Providing friendly, personalized and attentive service to members and guests
Implementing approved policy and procedures
Accommodation bookings, confirmations, check in, check out and billing
Administrative duties including data entry and Member correspondence
Ensuring queries are handled efficiently and effectively
Handling guest complaints and resolving issues
Assisting with service and clean-up in the bar area when necessary
Assisting with service and cleaning of rooms and public areas when necessary
Support to managers and staff where necessary
Ensure the security of the club
Ensure that members and guests abide by club rules

The successful candidate will have:
a minimum of two years reception experience in the Hotel/Club industry
unrestricted working rights




possess excellent computer skills including proficiency in Microsoft Office
ability to write and speak English fluently
be prepared to work to the needs of the Club
will have an exceptional phone manner, customer service skills and the ability to work under pressure
a robust attention to detail and skilled work ethic
ability to meet deadlines
exceptional grooming and presentation standards
ability to work unsupervised
a valid Australian driver's license
be eligible to work in Australia

Please send your CV with cover letter to the attention of the Operations Manager

Job Type: Casual

Salary: $32.00 to $45.00 /hour

Job Type: Casual

Pay: $32.00 – $45.00 per hour

Work Location: In person

📌 Casual Front Desk Reception Sydney
🏢 Union, University and Schools Club
📍 Sydney