Claims Coordinator – Immediate Start

Resto Rescue | Melbourne, VIC | Full-Time

Resto Rescue is seeking an organised and motivated Claims Coordinator to join our growing team for an immediate start.

We specialise in insurance restoration and emergency make-safe services across Melbourne. This fast-paced role is ideal for someone with strong communication skills, excellent attention to detail and the ability to confidently coordinate multiple jobs.

Key Responsibilities
Accept and manage current insurance claims
Contact insureds and schedule technician attendances
Coordinate restoration and make-safe works
Liaise with builders, insurers, assessors, trades and clients
Monitor jobs and ensure required timeframes are met
Prepare and submit reports, scopes, estimates and invoices
Maintain accurate job notes, records and documentation
Follow up outstanding approvals and information
Provide regular updates to clients and insureds
Support technicians and management with daily operations

About You
Previous experience in insurance, restoration,



building or claims coordination is highly regarded
Strong organisational and time-management skills
Confident and skilled phone manner
Excellent written and verbal communication
Ability to prioritise tasks in a quick-paced environment
High attention to detail
Comfortable managing multiple jobs and deadlines
Confident using computer systems and Microsoft Office
Reliable, proactive and able to work well within a team

What We Offer
Immediate start
Full-time position
Attractive salary package
Supportive and friendly team environment
On-the-job training and ongoing development
Opportunity to grow with an established restoration company
Varied role where no two days are the same

If you are organised, dependable and enjoy coordinating people and projects, we would love to hear from you.

Apply now through SEEK with your resume and a brief cover letter.

📌 Claims Co Ordinator Carrum Downs
🏢 Resto Rescue
📍 Carrum Downs