About the role

This role will perform administrative functions on behalf of the Company in compliance with the Code of Conduct and Business Principles and the employment agreement. You will operate within the region Operations Team Charter to build and develop a culture of Accountability and team building to provide unified outstanding customer service.

Key responsibilities
Pick, pack, check and receive all stock, including loan sets
Receive process and dispatch loan set/kit returns and ensure they are intact and in condition to be re-issued in a timely manner
Quality inspection of returned material/equipment and identify and confirm status of returned material/equipment in SAP/My Mediset to ensure ownership is transacted accurately
Assist with stock rotation of inventory and remove expired items where vital
Supervise all products by batch/lot number and serial number, ensuring all products are individually tagged
Identify discrepancies in bookings and ensure Corrective Action Preventive Action (CAPA) takes place on all occasions to minimise Company risk
Perform domestic and International shipping duties and ensure delivery information is communicated to relevant departments
Track loan sets at all times both dispatch and return to facilitate the quick turnaround of loan kits




Assist the customer service team with enquiries to ensure bookings are processed accurately
Maintain ISO 9001:2015 / ISO13485 workplace and work in accordance with strict health and safety guidelines and housekeeping

About you
Certificate in warehousing and distribution
Proven experience in a logistics or distribution environment
Experience in loan set operations
Experience working with contaminated materials
Exposure to the medical device industry
Understanding of Hospital CSSD process
Knowledge in SAP/Radio Frequency Identification (RFID) processes

Benefits
Adaptable Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day, Birthday leave
Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Hands-On, Team-Customized, Mentorship Training

About us

Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited. We believe in creating the greatest positive for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

📌 Loan Set Technician Lennon Mills Vic West Melbourne (Australia)
🏢 Smith & Nephew
📍 Australia