About us

PFEC Global is a leading education and migration consultancy established in Melbourne, Australia, in 2006. With operations across Australia, India, Sri Lanka, and Bangladesh, we support students and aspiring migrants with expert guidance to help them achieve their education and migration goals. Since our inception, PFEC Global has received numerous prestigious awards and industry recognitions for its excellence and commitment to delivering quality services.

About the role

As an Education Counsellor at PFEC Global, you’ll help students explore the right study destinations, courses, and institutions for their goals. You’ll connect with students and families, answer their questions, follow up on enquiries, and support them throughout their application journey. Previous experience as an Education Counsellor is preferred.

Key responsibilities
Counsel prospective students on suitable education options, courses, and institutions
Handle enquiries through phone, email, and in-person consultations




Follow up with prospective and existing clients and convert enquiries into applications
Achieve individual and team sales and conversion targets
Maintain solid, professional relationships with clients
Stay updated on university courses, entry requirements, scholarships, and industry developments
Coordinate with education providers and follow up on application outcomes
Maintain accurate and up-to-date records in the CRM
Ensure compliance with company policies and confidentiality requirements
Identify potential issues and escalate them to the appropriate team members

Requirements
Graduation in any discipline
Minimum 1 year of experience as an Education Counsellor
Solid communication, counselling, and customer service skills
Target-driven with a strong focus on client satisfaction and conversion
Good knowledge of Australian education providers and courses will be highly regarded
Must hold valid Australian work rights for full time employment

Salary

Negotiable

📌 Education Counsellor Sydney
🏢 PFEC Global
📍 Sydney