Enhancing the customer centric mentality, the Customer Service Officer will support activities related to direct customer sales support and service. In addition to the face-to-face element of the role you will also be interacting with the internal and external sales team to resolve relevant queries.

Bullivants are leaders in lifting, rigging and safety related products with a national presence providing a customer first approach into the Mining and industrial market sectors. Product sales and ongoing service and support is a key part of our market offer. At the Newcastle branch, you’ll be joining a high performing, engaged team who celebrated their win as Branch of the Year! We are looking for the next great addition to nurture ongoing success!

This is a permanent, full time opportunity and will be based onsite at Bullivants Newcastle.

Some Of The Tasks
Support with client sales and showroom retail activities
Resolve customer queries either face-to-face or via phone and email
Support with ordering to ensure delivery timelines are adhered to including any overdue deliveries
Interact with relevant internal departments to ensure overall customer satisfaction
Undertake ad-hoc sales duties as requested





Some Of The Skills
Experience in the lifting, rigging and safety industry highly regarded
Previous experience in a customer service role in Mining or industrial sales environment
Ability to work collaboratively in a team setting
High level written and verbal communication skills
A curious mindset and a willingness to learn
Proactive nature with a focus on problem solving to achieve an outcome

Next Steps If you meet most of the criteria listed above and would like to be considered for this chance, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

📌 Customer Service Officer Newcastle, Nsw Maitland (Australia)
🏢 Bullivants
📍 Australia