Are you looking for a role where empathy matters?

We are seeking a compassionate professional Customer Care / Receptionist to join a dedicated team in Macquarie Park.

3-Month Contract | Solid Potential for Extension

$40.00 per Hour plus Super

Full-Time | Monday to Friday | 8:00 AM to 4:30 PM

Immediate Start Available

This position is ideal for someone who understands the importance of making people feel welcomed, heard, and supported. As the first point of contact, you will bring warmth, empathy, and professionalism to every interaction while providing high-quality reception and administrative support in a respectful and sensitive setting.

Key Responsibilities
Welcome and assist visitors with professionalism and care
Manage incoming phone calls and email enquiries
Provide reception and administrative support
Deliver exceptional customer service with empathy and understanding
Maintain accurate records and documentation
Support day-to-day office operations
Ensure a welcoming and professional front-of-house experience

About You




Previous experience in reception, customer service, or administration
Excellent communication and interpersonal skills
A genuine ability to connect with people and provide support with empathy
A professional, calm, and respectful approach
Robust organisational skills and attention to detail
Confidence managing multiple tasks and competing priorities
Proficiency with Microsoft Office and general administrative systems

What's on Offer?
Immediate start
Full-time hours, Monday to Friday
Competitive rate of $40 per hour plus super
Supportive team setting
Opportunity to contribute in a meaningful, people-focused role
Strong potential for contract extension

If you are a compassionate and customer-focused professional who thrives in a front-facing role and understands the value of empathy in every interaction, we would love to hear from you.
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📌 Customer Care Support 3m+ Macquarie Park Williamstown
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