Cx Transformation Leader Continuous Improvement Yallourn

Cx Transformation Leader Continuous Improvement Yallourn

08 Sep
|
Officeworks
|
Yallourn

08 Sep

Officeworks

Yallourn

Job Description

Officeworks Ltd. is seeking a strategic Continuous Improvement Manager for our Customer Contact Centre in Chadstone, VIC.

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You will lead transformational initiatives that enhance the customer experience, improve operational efficiency, and shape the future of our contact centre through automation, AI, self-service solutions and process improvements. Reporting to the Head of Customer Operations, you will identify prospects across the end-to-end journey and deliver a robust improvement roadmap

📌 Cx Transformation Leader Continuous Improvement Yallourn
🏢 Officeworks
📍 Yallourn

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