07 Sep
|
Probe CX
|
Victoria
Job Description
Probe CX in Melbourne is seeking a Customer Service Agent to support customers experiencing hardship, providing empathetic, solution-focused assistance across Voice, Email, Chat and SMS channels. You will identify needs and progress hardship outcomes with professionalism and integrity.
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This full time, 38-hour per week role operates within a 24/7 roster with shift blocks; the fixed-term contract runs to 24 December ****.
📌 Empathetic Financial Support Agent - Hardship (Victoria)
🏢 Probe CX
📍 Victoria