Job Description
Customer Care Professional (Healthcare) TRESP Recruitment - Medtech and Healthtech Experts Ryde, NSW, AU
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Job Description
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A$60,******/yr - A$70,******/yr
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You'll work across the North Ryde Office and the CBD-based Retail Flagship Store, guiding customers to find their perfect fit of performance support and ensuring they receive a truly premium experience.
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Responsibilities
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Assist customers in the fitting of brace, compression garments or performance support, making tailored recommendations and ensuring they leave feeling comfortable and confident.
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Respond to customer inquiries via phone and ticketing system, providing skilled, solutions-focused support.
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Provide expert guidance and ensure every customer receives the exceptional care expected from a world-class brand.
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Work closely with healthcare partners – including Physiotherapists, Osteopaths, Exercise Physiologists, and Sporting Teams – to ensure their patients receive the right support throughout their recovery and return to a pain-free life.
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Nurture strong, long-term partnerships with healthcare professionals, built on trust, exceptional service, and a shared commitment to helping people move freely.
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Be flexible and available to work across both the North Ryde Office and the CBD-based Retail Flagship Store.




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About You
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Bachelor's or Diploma qualification in Health, Sport Science, or Business – or alternatively, 2+ years of customer service experience in an office or retail environment.
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Eager to build a long-term career in healthcare or sports performance, with a strong passion for helping people.
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Thrives in fast-paced environments, comfortable juggling multiple responsibilities, and always ready to support the team.
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Company Benefits
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Join an energetic, supportive, and close-knit team.
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Receive individually tailored career progression pathways across Sales, Business Development, Operations, Logistics, or Leadership.
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Benefit from comprehensive training in sports performance, medical supports, and braces.
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Gain exposure to multiple areas of the business, building a broad understanding of operations, customer experience and business development.
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Competitive salary + staff discounts + bonus.
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Seniority level
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Entry level
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Employment type
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Full-time
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Job function
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Customer Service, Administrative, and Sales
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Wellness and Fitness Services, Retail Health and Personal Care Products, and Sporting Goods Manufacturing

📌 Customer Care Professional (Healthcare) (New South Wales)
🏢 TRESP Recruitment - Medtech and Healthtech Experts
📍 New South Wales