Job Description: The position is available in St Vincent's Fitzroy campus Work for one of Australia's leading hospital groups Casual opportunity!
Up to 76 hours per fortnight Mon to Sunday needs to be available to cover staff absenteeism
About the Role
You will provide crucial clerical support and facilitate patient management.
Including admitting patients, completing reception duties and delivering exceptional customer service.
A key component of the role is ensuring patient confidentiality is always preserved.
Create patient records and complete all necessary information accurately and in line with current procedures.
Admit patients accurately and in a timely manner.
Maintain a high level of customer service by handling patient enquires via telephone and in person, in an efficient, professional, and caring manner.
Arrange appointments for patients as requested by clinical staff.
The classification for this position will be HS1 - HS17 ($***** - $***** per hour plus casual loading)
Our Contribution
Previous administration experience in a health setting
Knowledge of medical terminology
Knowledge of private health fund billing and public health funding
Knowledge of Patient Administration Systems
Strong communication skills, both written and verbal
Ability to work independently in a multidisciplinary team
Advanced computer skills, including Microsoft Office applications
Excellent customer service skills
A valid Nationally Coordinated Criminal history check, or willing to obtain
What We Offer
A focus on wellbeing initiatives, with regular events and programs
Confidential, solutions-focused employee counselling
A healthy work/life balance encouraged.
Full time employment comes with a monthly Accrued Day Off (additional day off per month!)




Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging – Increase your take home pay!
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement
About the Team
You will be a part of the Environmental Services team, which is a large and wide-ranging department operating across multiple locations within St Vincent's Melbourne campus.
We have Patients Services Clerks are located at both Fitzroy and Kew.
Working at St Vincent's St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service.
SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
We encourage applications from people of all backgrounds and abilities.
Inclusion is essential to our mission and diversity reflects the community we serve.
We encourage applications from Aboriginal and Torres Strait Islander Peoples.
You may therefore be required to undergo mandatory immunisations/vaccinations.
Closing Date: 7 October *******:59pm
Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and/or Torres Strait Islander Peoples.
For further information, visit or get in contact at ******
The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.
#J-*****-Ljbffr

📌 Casual Patient Services Clerk (Victoria)
🏢 St Vincent's Health Australia
📍 Victoria