Waverley Council is looking for an enthusiastic and motivated Administration and Customer Support Officer to join our People Culture team.
This is an chance to contribute to the delivery of efficient and customer-focused People Culture services, supporting a range of administrative activities across employee life cycle.
Why join us?
Permanent full time Salary: $72,****** - $83,****** plus 12% Super Community focused, not for profit, values driven service.
Close to public transport.
Access to Fitness Passport – discounted gym memberships.
A supportive and inclusive work culture.
Opportunities for professional development and career progression.
Wellness that works for you!
From annual skin checks and flu shots to our bi-annual health fair, we're committed to helping you stay healthy The Role The purpose of this role will be responsible for providing pro-active administrative services and support within the People and Culture team.
The role provides effective internal quality customer service and contributes to the implementation and delivery of HR administrative processes and systems.
A key focus is guiding an environment of continuous improvement and the promotion of a customer service culture within the P C team.
Key Responsibilities Assist with supporting all HR activities within Council, including where appropriate providing direct support to management and employees.
Support monitoring of the P C email inbox and triaging enquiries as needed Support P C through the provision of day-to-day administrative requirements to support delivery of services across all people related matters.
Processing correspondence, purchase orders and other financial transactions using TechnologyOne (TechOne) Support Recruitment Business Partner to coordinate and manage interview scheduling, recruitment compliance and screening activities, including medicals, criminal history checks,



VEVO checks.
Support Learning Business Partner in tracking employee learning and professional compliance Assist in completion of all recruitment activities and letter of offer generation and processes in conjunction with HR Business Partners and hiring managers where necessary.
Serve as the primary contact for new hire inductions and orientation and manage all aspects of the early onboarding process, including the accurate completion of all new hire paperwork, as well as pre-employment verification and relevant background checks.
Selection Criteria Experience in providing advanced administration support A quick learner able to interpret, apply and direct stakeholders to a range of HR resources and documents, such as policies and procedures Excellent stakeholder management experience across all levels of the organisation, up to the General Manager Demonstrated ability to deliver exceptional customer service to diverse stakeholders, internal customers and the People Culture team Strong ability to maintain discretion and confidence and deal with highly sensitive information Strong written and verbal communication skills, including preparing various HR documents and letters How to apply?
To be considered for this position, please answer the online application questions and include the following documents:



A current resume detailing your relevant experience Complete the online questionnaire demonstrating how you meet each of the selection criteria (your responses should provide examples that demonstrate your skills, experience and suitability for the position) All applications must be submitted through the Council's website .
waverley.nsw.gov.au/council/jobs Please note that pre-employment checks are part of the recruitment process.
Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date.
Shortlisting and interviewing may commence prior to the closing date.
Early applications are therefore encouraged.
Please refer to the position description for detailed information on the position and required skills and experience.
For more information contact Rita D'Arcy, Executive Manager, People Culture, ****** About Waverley Council At Waverley Council, our values of Respect, Integrity, Innovation, Collaboration and Care guide how we work together, deliver, lead and support our community.
We are committed to providing an accessible and inclusive recruitment process.
If you require adjustments or support at any stage, please contact our People and Culture team at ******.
Waverley Council is committed to providing equal employment opportunities to all candidates.
We value diversity.
We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups.
We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation.
We will implement necessary practices to ensure a safe and supported Council environment for children and young people.
All staff, volunteers and contractor's welcome child safe and child friendly practices

📌 Administration & Customer Support Officer - People & Culture Officer (Sydney)
🏢 the original
📍 Sydney