Systems Support Training Officer Industry Mining Salary/Rate Location QLD Type Contract/Temp This is a newly created role with a large mining contractor.
No mining or blue collar experience needed - lots of training opportunities on offer!
Newly created role with future progression available Wide range of training upskilling opportunities - provided by employer Long term position with a leading mining contractor About the Company Why Apply Fantastic opportunity to join a leading underground mining contractor with a national and international presence, currently going through a period of significant growth across multiple sites nationally.
Newly created role - a great opportunity to build valuable systems support and communication experience Join a well-established, growing mining services contractor Professional development and up-skilling opportunities provided by your employer Based in Brisbane, with occasional site travel Work across a broad range of people and teams, from site technicians through to senior managers Genuine potential to grow with the business as it continues to expand Competitive rates aligned with experience About the Role This role would suit a technically adept and personable office administrator - someone with solid systems experience and a knack for explaining things clearly, even if you haven't worked in a formal training role before.
This is a newly created position supporting the rollout and everyday use of the company's ERP system (Oracle Fusion) across their Australian operations.
You'll be the go-to person for maintenance personnel, planners, supervisors and site-based users needing guidance and basic support on the system - from technicians on the floor right through to workshop managers, maintenance managers and supervisors.
Full training on the system itself will be provided - you don't need any prior experience with it, just comfort using an ERP system day-to-day (SAP or similar is fine).




You don't need a maintenance or engineering background either - this role is about systems support and clear communication, not technical maintenance knowledge.
The position starts as a contract position but is highly likely to move to permanent relatively quickly for the right person.
Key Responsibilities Deliver straightforward, practical system training to site personnel, via Teams and face-to-face Create and maintain simple guides, step-by-step instructions and training materials Be the first point of contact for day-to-day system questions, resolving or escalating where needed Help users navigate work orders, asset records, inventory transactions, requisitions and procurement processes Flag recurring issues and work with the wider Maintenance, Supply Chain and IT teams on improvements Travel periodically to Australian operations to provide in-person support Build good working relationships with site teams and gather feedback to keep improving how training is delivered About You Essential Experience using any ERP system (SAP, Oracle, or similar) - specific system experience not required, full training provided Comfortable explaining things clearly to people with different levels of system experience Excellent systems and administrative experience Good written communication skills - able to put together simple, transparent guides and instructions Intermediate Microsoft Office skills Desirable Any experience training, coaching or showing others how to use a system Experience with Microsoft Teams and SharePoint Personal Attributes Friendly, patient and approachable Organised, with a genuine interest in helping people and improving how things work Able to explain things simply, without overcomplicating Comfortable talking to people at all levels of the business, from technicians to managers In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment .
This equates to 21 lives enhanced every day!
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📌 Systems Support & Training Officer (Queensland)
🏢 Marble
📍 Queensland