Join Eldercare as a Concierge in our Retirement Resort.
Location:
Aura Luxury Retirement Resort, Findon
Type:
Part Time 0.2FTE
Shift Pattern:
Thursday Night (23:*******:30)
About Eldercare
At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care.
At Eldercare, we are committed to delivering exceptional care and support to older South Australians.
As one of the state's leading not-for-profit aged care providers, we foster a compassionate and inclusive work environment where every team member is valued.
By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement.
With a strong focus on learning and development, we'll support you as you grow your career.
About Aura, Findon
Aura is Eldercare's premier luxury retirement resort, offering residents a life of leisure, comfort, and convenience in a high-end environment.
As Concierge, you will play a vital role in ensuring that Aura's residents enjoy not only the facilities and services available, but also the reassurance of safety and attentive care — especially after hours.
About the Role
Asa nightConcierge at Aura, you will be the welcoming face of the resort during overnight hours, ensuring the smooth operation, security, and comfort of our community.
Your responsibilities will include:
Answering and directing phone calls in a polite and friendly manner.
Monitoring security via cameras and routine site walks to ensure the premises is safe and secure.
Acting as the first point of call for all after-hours resident enquiries and emergency vehicles arriving on site.
Assisting with key card issues and access concerns.
Maintaining cleanliness of the concierge area, vehicles, and communal spaces, including floors, windows, and furniture.
Cleaning up after late events, including rubbish removal, vacuuming, wiping surfaces, and rearranging furniture.
Supporting residents with direct requests and being adaptable to ad hoc needs.
Running reports and collating information to prepare for the next business day.
Acting as a true advocate for all services Aura offers, ensuring residents feel supported and cared for.
This role is ideal for someone who enjoys working independently, takes pride in maintaining high standards, and thrives in a position that combines customer service with security and operational responsibilities.
What You Will Bring
Experience in administration, customer service, or a similar multi-tasking role
A valid South Australian Driver's Licence (desirable - occasional chauffeuring may be required)
Strong communication skills, both written and verbal,



with the ability to engage warmly and professionally
Excellent organisational and time management skills, with the ability to prioritise and meet deadlines
A personable, friendly manner and genuine empathy for people from diverse backgrounds, ages, and cultures
A proactive, solutions-focused approach with attention to detail and commitment to maintaining high standards
Flexibility to pick up ad hoc shifts (desirable)
Why Choose Eldercare?
Be part of a purpose-driven organisation that values compassion and community
Salary packaging options to increase your take-home pay
Ongoing training and development opportunities
Work in up-to-date facilities with on-site parking
Join a team that feels more like family
Read the Job and Person Specification here for more information about the role.
To work for Eldercare, you are required to hold an acceptable National Police Clearanceand comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.
Eldercare is proud to be a Rainbow Tick accredited organisation.
We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe.
Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.
Eldercare encourages respectful relationships and does not accept any form of gender-based violence in the workplace.
Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.
All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
Personal Details * Required field
First name *
Last name *
E-mail *
Digits only or add + for international numbers
Phone *
Street *
Street Cont.
City, Town or Suburb *
Postcode or Zipcode *
Country *
State, Region or Province *
LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)
Questions
Please select your gender
This information is collected for mandatory reporting and diversity monitoring purposes only.




It will not influence the assessment or outcome of your application in any way.
*
Male
Female
Non-binary/non-conforming
Prefer not to say
Right to Work
To be employed with Eldercare, you are required to have full working rights in Australia.
Please note: Eldercare does not offer visa sponsorship
Please indicate your working rights: *
I am an Australian citizen or a permanent resident in Australia
I have a student or temporary visa WITHOUT restricted hours
I have a student or temporary visa WITH restricted hours
I do not have the right to work in Australia
Vaccinations
As per Eldercare's Employee Immunisation Policy, all Eldercare employees are required to be vaccinated against seasonal influenza by no later than 1 June each year.
Exemptions on a temporary or permanent basis can only be approved by Eldercare's Chief Executive.
Please select what is applicable to your vaccination status.
*
Yes, I have had my vaccination
No, but I am willing to get the vaccine
No, I do not wish to be vaccinated
No, I have an exemption
As per Eldercare's Employee Immunisation Policy, all Eldercare employees are required to be vaccinated against COVID-19 as per current ATAGI guidelines.
Exemptions on a temporary or permanent basis can only be approved by Eldercare's Chief Executive.
Please select what is applicable to your vaccination status.
*
I have had my 1st and 2nd dose
I have had my 1st, 2nd dose and 3rd/booster dose
I have had my 1st, 2nd dose, 3rd/booster and 4th/winter booster dose
I wish to seek approval for an exemption from the Chief Executive
I do not wish to be vaccinated
Employment History
Are you currently (or have your previously been) employed by Eldercare?
*
Yes – Employed directly through Eldercare
Yes – Agency
Yes - Student Placement
No
If you have answered "yes" to the above question, please indicate date/s and site/s
If you have previously worked at Eldercare, is your application for employment being filed under Section 18 of the Return to Work Act?
*
Yes
No
Not applicable, I have not previously worked for Eldercare
Other
Do you have a valid South Australian Drivers Licence?
*
Yes
No
Are you happy to commit to the shift pattern as advertised?
*
Yes
No
If you have accessibility needs, please let us know your preferred way for us to contact you during the recruitment process.
If you were referred to this role by a current Eldercare employee, please provide their full name and employee number (both MUST be provided for the employee to be eligible for a referral bonus).
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📌 Concierge - Retirement Resort (Adelaide)
🏢 Eldercare
📍 Adelaide