Customer Service Officer ACT, Lakeside Leisure Centre - Greenway **** Belgravia Health and Leisure Group Pty Ltd Melbourne, VIC, AU
Job Description
NSW, Lakeside Leisure Centre - Raymond Terrace ****
Great career paths and development with an entrepreneurial organisation
Free facilityaccess
Opportunity to make a real differenceto our community
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!
The Role
OurCustomer Service Officers are the heart of our business providing front of house services such as Reception, Merchandising and sales to our members, casual users and potential current members in accordance with our established operational routines and procedures. The role also involves supporting the Learn to Swim program and carnivals with some kiosk work as part of the role.
The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it's in line with our Mission, Vision and Values.
Key areas of responsibility include:
Provide excellent customer service to all customers, both in person and over the telephone
Apply sound cash handling principals and use of Point of Sale (POS) systems
Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
Promote the centres services and programs to customers and accept customer bookings and enrolments
Develop and maintain good working relations with customers
Promote and exercise good public relations at all times
Opening/closing of the centre in accordance with security and safety procedures
Skills & Attributes
Positive, friendly, helpful and energetic work style
Computer literacy, familiarity with software packages and point of sale systems
Experience in the leisure industry is desirable.
Current First Aid Certificate (Workplace Level 2).
Current CPR Certificate.
Police Check
Working with Children Check
Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset areencouraged to apply!
The Company
Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.




We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us .
Join a large organisation and be provided with hands-on training.Permanent positions offering job security.Hybrid work from home flexibility after 3-4 months.Located in Melbourne's CBD, JK's client...
A Permanent Full Time role within a progressive Australian company for Internal Sales Officers and Customer Service Representatives to enhance customer experiences for the automotive aftermarket ac...
At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference.If you're passionate about aged care and want to be part of something meani...
Your next big career opportunity starts here! Join Starbucks Australia as a Barista!.Fast-food Industry Award Rates .At Starbucks, our Baristas do more than make great coffee they personally conne...
Doutta Galla Aged Services is a not-for-profit aged care organisation with over 30 years' experience caring for people from all backgrounds.Diversity and inclusion aren't just words â they shape th...
Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If ...
We'venever been 'just a bank'.Just like you should never be 'just an employee'.We'reunited in our beliefthat inbanking, better can be bigger,



and togetherwe'remaking it happen.Your role as a ...
We're looking for customer-centric and solutions-focused team members to help drive the Kogan.Our Customer Care team is our direct eyes and ears to our customers, and the feedback that they rece...
About Jessie McPherson Private Hospital.Jessie McPherson Private Hospital has cared for Victorians for more than 95 years.As a standalone, not-for-profit private hospital owned by Monash Health, w...
Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities?.Do you thrive in a dynamic, phone-based environment where y...
Are you wanting to work for an organisation that values its people, invests in communities, and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Maki...
Automotive Service Advisor - Beachside Volkswagen.Attractive Remuneration + Car / Car Allowance.Bayside / Peninsula, Full Time, Automotive.Please Quote Reference Number *****.Prestige brand and fan...
Job title: Occupational Therapist - Community role- Graduates welcome.Salary: $80,000 - $115,000 per annum.This organization originated from a shared passion between two physiotherapists and has ra...
As a leading financial services and healthcare technology company based on revenue, SS&C; is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.Some 20,000 financia...
At The Good Guys, we're here to help families live better for less.Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances an...
Our BOQ Group contact centres have exciting opportunitiesfor motivated and passionate customer service professionals to join a caring, fun and high energy team, on a.As a Customer Service Consultan...
At Tennis Australia, we're creating a more playful world through tennis – for everyone.From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on a...
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy ac...
As the 2IC at our Cheltenham service, you will be supporting our Service Manager in a float position, leading the service. Passionate, innovative and collaborative are all words that describe what w...
#J-*****-Ljbffr

📌 Customer Service Officer Act, Lakeside Leisure Centre - Greenway 2900 (Newcastle)
🏢 Belgravia Leisure
📍 Newcastle