08 Sep
|
Ikea Gruppe
|
Tamworth
08 Sep
Ikea Gruppe
Tamworth
IKEA Customer Service Office Tempe, NSW is seeking an Intraday Specialist to monitor and manage contact centre performance in real time, ensuring demand and workforce supply stay aligned. You will work with Genesys, Verint, Kronos and other systems to support decision‑making and continuous improvement.
The role requires robust analytics, expert Excel/Power Point skills, and proven ability to influence stakeholders across teams in a hybrid, full‑time setting.
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📌 Real-Time Workforce Specialist (Tamworth)
🏢 Ikea Gruppe
📍 Tamworth