Gutter-Vac Pty Ltd is seeking a reliable, organised, and detail-oriented Administration & Data Entry Assistant to join our friendly Head Office team in Northgate.

This is an excellent opportunity for someone looking to build a career in administration and compliance. Applicants must have strong attention to detail, a positive attitude, and a willingness to learn.

About the Role

As an Administration & Data Entry Assistant, you will play a key role in supporting Head Office operations through data entry, record management, insurance administration, and RTO compliance activities. You will regularly communicate with franchisees to collect and maintain required documentation, ensuring compliance records, insurance requirements, and training information remain accurate and up to date.

This role requires a highly organised individual with strong attention to detail, excellent communication skills, and the ability to build positive working relationships while confidently following up on outstanding information and documentation.

What You'll Be Doing

- Entering and updating data across multiple systems and databases

- Maintaining accurate digital records, files, and documentation

- Monitoring and recording franchisee insurance renewals and compliance requirements

- Following up and tracking Certificates of Currency and other insurance documentation

- Assisting with RTO administration, student records, training documentation, and compliance requirements

- Communicating with franchisees and customers via phone and email to obtain required information and documentation

- Following up outstanding insurance certificates, compliance records, and training documentation

- Building positive relationships with franchisees while ensuring compliance requirements are met

- Assisting franchisees with administrative and compliance-related enquiries

- Preparing, scanning, filing,



and processing documents

- Performing data checks to ensure information is accurate and up to date

- Answering incoming phone calls and supporting the reception function when required

- Assisting with general office administration and team support duties

- Learning and following company systems, processes, and compliance procedures

What We're Looking For

- Exceptional attention to detail and accuracy

- Robust organisational and time-management skills

- Ability to handle confidential information professionally

- Confidence working with spreadsheets, databases, and digital records

- Highly proficient in the Microsoft 365 Suite, including Excel, Word, Outlook, and Teams.

- Strong written and verbal communication skills

- Confidence communicating professionally via phone and email

- Ability to liaise with franchisees and customers to obtain required information and documentation

- Confidence in following up outstanding items and managing deadlines

- Friendly, professional, and customer-focused approach

- A positive attitude and willingness to learn

- Ability to work independently and as part of a team

- Professional, reliable, punctual, and well-presented

- Previous administration, compliance, or data entry experience is advantageous but not essential

Why Join Gutter-Vac?

- Supportive and friendly team environment

- Opportunity to gain valuable experience in administration, compliance, insurance, and training operations

- Stable Monday to Friday role with no weekend work

- Long-term career development opportunities within a national franchise network

- Northgate office location

If you're highly organised, enjoy working with systems and processes, have strong attention to detail, and are looking to develop a long-term career in administration and compliance, we'd love to hear from you.

Apply now and become part of the Gutter-Vac team.

📌 Administration & Data Entry Assistant (Northgate)
🏢 Gutter-Vac
📍 Northgate