Step into a rewarding Program Manager role where you'll lead complex enterprise transformation initiatives, orchestrate delivery across business and technology teams, and drive successful outcomes in a highly regulated environment. #LI-DNI

- Lead large-scale business and technology transformation programs with enterprise-wide impact
- Drive delivery, business readiness, governance and operational implementation across multiple workstreams
- Partner with senior stakeholders to manage risks, dependencies and strategic outcomes while ensuring delivery excellence

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As a Program Manager, you will be responsible for leading complex delivery initiatives, ensuring business and technology teams are aligned, dependencies are managed, and outcomes are delivered successfully while meeting operational, risk and governance requirements.

Each day you'll go above and beyond to:

- Lead and orchestrate large, complex programs across business, technology and operational teams to deliver strategic outcomes.
- Drive planning, execution and delivery governance, ensuring milestones, risks and dependencies are proactively managed.
- Build strong relationships with senior stakeholders and influence decision-making across multiple teams and business units.
- Provide clear reporting and insights on program health, delivery progress,



risks and readiness activities.
- Ensure operational readiness, change management, training and implementation activities are aligned to delivery timelines.
- Identify, manage and resolve complex issues, roadblocks and competing priorities to maintain delivery momentum.
- Oversee governance, controls and audit-ready documentation to support regulatory and organisational requirements.
- Champion continuous improvement opportunities that enhance delivery effectiveness, stakeholder outcomes and customer experiences.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

- Proven experience leading large-scale programs or transformational initiatives within complex organisations.
- Robust delivery leadership experience across business, technology and operational teams.
- Demonstrated ability to manage risks, issues, dependencies and governance requirements.
- Exceptional stakeholder engagement and influencing skills, including experience working with senior leaders and executives.
- Experience working in Agile, SAFe or similar delivery environments.
Strong commercial, operational and risk management capability.




- Excellent communication and presentation skills with the ability to translate complex information into clear outcomes.
- Proven ability to lead through ambiguity, navigate change and deliver results in fast-paced environments.
Financial services, risk, regulatory, fraud, financial crime or highly regulated industry experience will be highly regarded.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via ***********@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

📌 Program Manager (Melbourne)
🏢 NAB
📍 Melbourne