07 Sep
|
simPRO Group
|
Australia
07 Sep
simPRO Group
Australia
Job Description
Simpro Group is seeking a Customer Support Technician, Level 1 to engage with customers and internal stakeholders, building on product knowledge to deliver timely and customer-centric support.
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You will handle inbound queries via phone or chat, aim for first-contact resolution, and escalate issues with thorough notes to support teams. A proactive learner with cloud tech familiarity is ideal.
📌 Customer Support Technician Cloud & Troubleshooting South Australia
🏢 simPRO Group
📍 Australia