The Queensland Government's Office of the Public Guardian is seeking a complaints specialist to support staff in handling complaints and escalation, develop and deliver training, and ensure timely outcomes.
You will assess information, provide expert advice on laws and policies, advocate for adults and young people, maintain confidential records, and elevate systemic issues with recommended actions to management. Solid stakeholder engagement is essential.
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📌 Senior Complaints & Advocacy Lead (Queensland)
🏢 Queensland Government
📍 Queensland
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