Job Description

Port Hedland, Australia | Posted on 05/13/2026

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Job Description

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Anoutstandingopportunityisavailableforanexperiencedandmotivatedautomotiveprofessionaltojoinasuccessfulandgrowingmulti-franchisedealershipoperationinPortHedland,WesternAustralia.

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Weareseekingahands-onServiceManagerwhocanleadfromthefront,driveworkshopperformance,build

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strongcustomerrelationships,anddevelopahigh-performingaftersalesteam. Thisisanexcitingleadershiproleofferingexcellentlong-termcareerprospects,strongearningpotential,andthe

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opportunitytoworkwithinasupportiveandprogressivedealershipenvironment.

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AbouttheRole

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Reportingtoseniordealershipmanagement,youwilltakefullresponsibilityforthedailyoperationsand

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performanceoftheservicedepartment.

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YouwillleadateamofServiceAdvisors,Technicians,andWorkshopStaffwhileensuringexceptionalcustomer

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service,workshopefficiency,andoveralldepartmentalprofitability.

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KeyResponsibilities

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- Overseealldailyservicedepartmentoperations
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- Driveworkshopproductivity,efficiency,andprofitability
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- Lead,mentor,anddevelopserviceandworkshopteams
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- Ensureoutstandingcustomerserviceandaftersalessupport
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- Monitorworkflow,repairquality,andworkshopperformance
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- Managecustomerconcernsanddeliverpositiveoutcomes
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- Developstrategiestoimproveservicesalesandprofitability
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- ManagedepartmentalKPIs,budgets,andfinancialperformance
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- Ensurecompliancewithworkplacehealth&safetystandards;
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- Buildstrongrelationshipswithcustomersandinternalstakeholders
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Requirements

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Requirements:

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- Previousexperience as a Service Manager.
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- Strongleadership and team management skills.
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- Experiencein automotive or heavy vehicle workshop operations.
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- Excellentcommunication and customer service skills.
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- Abilityto manage workflow and meet operational deadlines.
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- Candidatesmust currently be based in Australia.
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- Salary:Circa AUD $120K + Super + Accommodation + Company Vehicle + Fuel Card
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- Accommodationprovided.
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- Companyvehicle and fuel card.
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- Long-termcareer growth opportunities.
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- Supportiveand skilled work environment.
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📌 Hiring for Service Manager (Port Hedland)
🏢 2COMS Consulting
📍 Port Hedland