St John of God Midland Public Hospital we provide a comprehensive range of services including emergency medicine, critical care, day chemotherapy, paediatric care, aged and stroke care, maternity and general surgery.

Our 307-bed public hospital is operated under a public-private partnership between the State Government and St John of God Health Care.

Our Services include wide range of public health care services for people in Midland and surrounding communities. Our services include 24-hour emergency care, public maternity care, Aboriginal pregnancy and maternity support through Moort Boojari Mia, acute mental health treatment and medical and surgical care.

About the role

Join St John of God Midland Public Hospital as the Administration Manager within our busy Emergency Department. In this key leadership role, you will manage the day-to-day operations of Emergency Department Administrative Support Services, leading a large multidisciplinary administrative team to deliver efficient, responsive and patient-centred services.

Working closely with nursing, medical and operational leaders, you will provide strong leadership to a large administrative workforce, driving service excellence, workforce performance, employee engagement, continuous improvement and data-informed decision-making to support safe, timely and high-quality patient care in a fast-paced 24-hour Emergency Department environment.

Key responsibilities

- Lead, coach and develop the Emergency Department administrative team, including Team Leaders, Administrative Assistants and Training Officers, building a high-performing and accountable workforce.
- Manage workforce planning, recruitment, onboarding, rostering, leave and performance management processes.
- Foster a positive team culture through strong people leadership, coaching, mentoring and employee development.
- Monitor activity, data quality, service performance and operational KPIs to support continuous improvement.




- Analyse operational data and trends to identify opportunities to enhance efficiency and service delivery.
- Develop and implement administrative procedures, business rules and quality assurance initiatives.
- Manage departmental resources and contribute to operational planning and budget performance.
- Support accreditation, licensing, compliance and quality improvement activities across the department.
- Partner with clinical and operational leaders to support patient flow and effective Emergency Department operations.

You are a proven and highly capable people leader with experience leading large administrative teams in a complex healthcare or service environment. You are passionate about developing people, building capability and creating a culture of accountability, engagement and continuous improvement. You have demonstrated success in workforce management, including recruitment, onboarding, rostering, coaching, employee development and performance management. You are confident managing complex people matters, leading teams through change and inspiring staff to achieve service excellence and outstanding patient outcomes.

Along with your strong leadership capability, you possess excellent analytical, organisational and stakeholder management skills. You can interpret operational data, identify improvement opportunities and implement effective solutions that enhance service delivery and workforce performance.

Experience with patient administration systems is essential, while qualifications in Health, Business Management or Administration will be highly regarded.

Above all,



patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

- Salary: $110,779 to $114,297, plus 12% superannuation
- A Full Time position, working 38 per week
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing
- work related expenses
- self-education and
- additional superannuation
- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
- Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
- Employee support through our dedicated free Employee Assistance Program (EAP)
- Innovative Professional Development opportunities
- Free in office parking
- Access to fitness and wellbeing benefits through Fitness Passport

To apply, please submit your CV and a cover letter of no more than two pages outlining your relevant experience and addressing the key requirements of the role. For enquiries contact Kellie Fairhead, Manager Health Information Services, on (08) 9462 4110.

Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

📌 Administration Manager (Emergency Department) (Midland)
🏢 St John of God Health Care
📍 Midland