Join our team!

Make a difference by providing high-level support to senior leaders within a collaborative and fast-paced Mental Health service.

Your New Role

As the Director Support Officer, you will provide high-level administrative and secretarial support to senior leaders across the site-based Leadership Team, helping ensure the effective delivery of services within a busy Mental Health setting.

- Provide high-level administrative and secretarial support to the Divisional Director, Community Director, Nursing Director and Leadership Team, including complex correspondence, meeting coordination, agendas, minutes and action follow-up.
- Coordinate information, resources and competing priorities across the service, including reporting, generic email management and administrative support during staff absences.
- Respond professionally to enquiries from patients, carers, visitors and staff, providing timely information and assistance while supporting effective service delivery.
- Maintain accurate and timely records and documentation, while applying relevant systems, policies, procedures and legislation, including Mental Health Act 2016 requirements.

About you: We are looking for a highly organised and proactive administrative professional who can confidently operate in a complex, fast-paced executive setting and provide responsive, customer-focused support.

- Demonstrated high-level administrative and secretariat skills, with advanced proficiency in contemporary word processing, spreadsheet and information management systems.




- Proven ability to work autonomously while contributing effectively within multidisciplinary teams, using initiative and sound judgement to manage day-to-day operational matters.
- Exceptional organisational, problem-solving and prioritisation skills, with the ability to coordinate multiple tasks, meet deadlines and maintain continuity of service in a demanding environment.
- Highly developed communication and stakeholder engagement skills, with the ability to build productive relationships and communicate with senior executives, staff, external agencies and the public with tact, diplomacy, confidentiality and discretion.

Check out our quick tips and application essentials! What We Can Offer You

- We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
- We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
- We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role.
- You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages,



salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us: Metro South Addiction and Mental Health Services Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses. We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together .

Occupational group Administration

📌 Director Support Officer (Queensland)
🏢 Metro South Health
📍 Queensland