- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Requirements:
- 18 months of IT experience (or equivalent)
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Experience in handling inbound calls and answer questions
- Ability to build positive relationships
- Excellent time management skills
Benefits:
- Buddy program
- Internal career development program
- International job opportunities
- Onboarding program
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.