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About Northern Health:
As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Â
Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hourâs drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourneâs North is fast becoming the place to be.
Northern Health are seeking applications from motivated and suitably experienced Director of Clinical Operations and Performance to join the Northern Health â Chief Operating Officer department
Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourneâs rapidly growing outer north.
Services are provided through our six main campuses:
Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.
About the Role:
The Director of Clinical Operations and Performance provides senior strategic leadership for the planning, design and delivery of high-impact clinical operations and service transformation initiatives that support Northern Health's strategic objectives, operational performance and long-term financial sustainability.
The role is responsible for leading complex organisation-wide programs that enhance the efficiency, effectiveness and integration of clinical services, driving improvements in patient flow,
access to care and system performance across clinical pathways.
This role is responsible for:
- Provide strategic leadership and oversight of priority clinical operations and transformation programs, ensuring alignment with Northern Health's strategic plan, operational priorities and financial sustainability objectives.
- Lead initiatives that improve timely access to care, patient flow, capacity management and operational performance across the organisation.
- Oversee the development, implementation and continuous improvement of the Daily Operating System (DOS), Access Governance Framework and associated clinical operations programs of work.
- Act as a trusted strategic advisor to the Chief Operating Officer and Divisional Directors, identifying opportunities to improve performance, drive innovation and strengthen organisational capability.
- Identify, assess and mitigate strategic, operational and change-related risks associated with transformation and service improvement initiatives.
To be successful in this role you will have:
- Experience leading transformation initiatives across clinical operations, patient flow, access and capacity management.
- Participation in cross-health service learning, improvement or redesign programs.
- Demonstrated negotiation and advocacy skills as well as extensive conflict resolution experience.
- Highly developed ability in generating and maintaining collaborative partnerships with stakeholders, both internal and external, to generate and enhance system developments, policy and planning.
- Excellent communication and interpersonal skills, both written and verbal
- Demonstrated high-level leadership and change management skills
- Demonstrated experience in providing strategic leadership and influence.
- Demonstrated experience in delivering sound financial and budget performance.
Next Steps:
If this prospect sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.
For further details, please refer to the Position Description. Alternatively, you can contact Linda Romano â Chief Operating Officer â
[email protected]
Applications close 21 September 2026.
Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.
Why work at the Northern Health?
NH offer a range of advantages which support and reward staff both personally and professionally.
Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.
- Health and Wellbeing programs, including our new âThriveâ program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally safe space
- Access to salary packaging & EAP
- Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)
Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
📌 Director of Clinical Operations and Performance (Melbourne)
🏢 Northern Health
📍 Melbourne